As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brand’s unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.
With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.
EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families.
As a global corporation with 160,000 people spread across 40 countries, the four core values of Sitel Group® guide the way we work with our customers, our customers’ consumers and each other. Our values make us who we are – they shape the way we do business; they are central to our culture, and they form the strong foundation that differentiates us. In an ever-evolving world, our values are constant, anchoring us to our vision of the organization we are today and want to be tomorrow.
As part of our DNA, our four people-centric values nurture our brand and reflect our culture focused on innovation, creativity and an entrepreneurial approach.
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We’re proud to have built an award-winning culture that empowers our people around the globe to walk their own path and inspire each other to leverage their own unique skills. Our Values remind us to harness the power of diverse groups to deliver greater value.
We value our people, see potential, and we offer internal promotional opportunities!